CONSULTATION & ASSESSMENT

Start With the Right Assessment

Not sure what is causing your problem or which treatment is right for you? Your first step at RESET Recovery is a consultation and assessment designed to understand your symptoms, movement and goals before deciding on the most appropriate next step.

Free First Step
Your initial consultation and assessment are provided free of charge.
15–20 Minutes
We begin by discussing your symptoms, history, physical activity and goals.
Functional Assessment
When appropriate, we assess movement, mobility and functional limitations.
Book Online
An appointment can be booked online for your consultation.
YOUR FIRST STEP AT RESET

Understand the Problem Before Choosing the Treatment.

At RESET Recovery, we believe the right treatment starts with understanding what is actually happening.

Instead of asking you to choose a procedure before your condition has been evaluated, we begin with a consultation and assessment.

We discuss what is bothering you, your medical history, physical activity and goals. When appropriate, this is followed by functional testing and movement assessment to identify limitations and better understand the likely source of the problem.

Once the assessment is complete, we determine whether RESET Recovery can help and explain the most appropriate next step.

Depending on your needs, that may mean beginning physiotherapy, choosing a suitable recovery or massage service, completing additional assessment, or seeking further medical investigation or specialist advice.

01 · CONSULTATION

Start by Understanding What’s Going On

The process begins with a focused conversation about your symptoms, concerns and goals.

We take the time to understand why you have come to RESET Recovery and what you would like to improve.

You may be experiencing pain, stiffness, reduced mobility, an injury, problems related to sport or physical activity, or you may simply be unsure which service is appropriate.

We also discuss relevant medical history and your current level of physical activity to build a clearer picture before moving forward.

WHAT TO EXPECT

Tell us what is bothering you, when it started and how it affects your movement or activity.
We may discuss your medical history, training, physical activity and previous injuries.
We identify what you want to return to, improve or achieve through treatment or recovery.
02 · FUNCTIONAL ASSESSMENT

Assess Movement, Function and Limitations

When appropriate, the consultation is followed by a functional assessment.

The purpose of the assessment is to understand how your body is currently moving and identify limitations that may be contributing to your symptoms or affecting your function.

Depending on your condition, the specialist may use relevant functional tests and movement assessment to better understand the problem.

This information helps us decide whether physiotherapy or another RESET Recovery service is appropriate for you.

WHAT TO EXPECT

We observe relevant movement patterns and how your body responds during movement.
Appropriate tests may be used to identify mobility or functional limitations.
The assessment is adapted to your symptoms, activity level and specific situation.
03 · YOUR ASSESSMENT

Understand What the Assessment Tells Us

The goal is not simply to identify symptoms, but to understand the likely source of the problem and how it affects your function.

Following the consultation and assessment, we bring the information together and explain what we have identified.

We consider your symptoms, movement, functional limitations and goals to determine whether RESET Recovery is an appropriate place for your care.

If physiotherapy is suitable, the assessment becomes the foundation for creating your individualized treatment plan.

WHAT TO EXPECT

We explain what may be contributing to your symptoms or functional limitation.
We identify the movements or activities that are currently affected.
We determine whether RESET Recovery can realistically help with your condition.
04 · YOUR NEXT STEP

Leave With a Clear Direction

Once we understand your condition, we can recommend the most appropriate way forward.

If physiotherapy is appropriate, we create an individualized treatment plan based on your condition, goals and functional assessment.

The plan may include therapeutic exercise, hands-on techniques and selected physiotherapy modalities depending on what is appropriate for your case.

If another RESET Recovery service is more suitable, we will explain your options.

And if additional investigations or consultation with another healthcare professional are needed, we will tell you before beginning treatment.

WHAT TO EXPECT

Your next step is based on the findings of your consultation and assessment.
Physiotherapy patients receive an individualized plan rather than selecting procedures themselves.
If your condition requires further investigation or another specialist, we will recommend that route.
READY TO GET STARTED?

Begin With a Free Consultation & Assessment

Your recovery starts with understanding the problem. Book your free initial consultation and assessment so we can discuss your symptoms, evaluate your movement where appropriate and determine the most suitable next step for you.